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PUB USER: Johanze_99


Personal Information

First (Given) Name:
JOHANNES JOHN
Middle Name:
Last (Family) Name:
PANGANORON
Date Joined:
02/06/2017
E-Mail Address:
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Website:
None Provided
Gender:
Male
City:
General Trias
State:
Cavite
Country:
Philippines
Zip:
4107
Profile:
Current job: Operations Manager @ AIG Shared Services

Skills:
- Excellent oral and written communication skills
- Part-time story and script writer
- Hosting
- Lean six Sigma
- Process Improvement
- Time Management

Awards:
- 2011 Employee of the Year
- 2013 Supervisor of the Year

Business Travels
- Olathe, Kansas (2007)
- London, UK (2011)
- Atlanta, GA (2013)
- Chicago, IL (2015)
- San Francisco, CA (2015)



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Resume
Date Created:
02/06/2017
Date Updated:
02/06/2017
Text:
My name is Johannes John Panganoron.

I have 4 years of BPO leadership experience, and was promoted as Associate Manager on AIG Shared Services on December of 2014. I am managing 52 FTEs and 5 supervisors. Prior to being promoted to the ranks, I was named as Supervisor of the Year in 2013 and Model Employee of the Year in 2011. I have completed a Lean Six Sigma Green Belt course in 2012. I was able to travel to the US and UK for training and process improvement opportunities.

DBG Validation Process Training | Olathe, Kansas, USA | September 2007
UK Claims Document Management Training | London, UK | August – September 2011
Aerospace Insurance Knowledge Transfer | Atlanta, Georgia, USA | August 2013
Marine Insurance Process Improvement | Chicago, Illinois, USA | June 2016
Premium Audit Division Knowledge Transfer Training | San Francisco, California, USA | August 2015

Relevant Skills:

 - People Management
 - Excellent oral and written communication skills
 - Proficient in the use of various MS Office Application (MS Excel) and basic computer applications
 - Excel skill level: 8 (knowledgeable in formulas, pivoting, condition, creation of tracker and reports)
 - Capacity Analysis
 - Staffing and Volume Management
 - Process Improvement
 - Hosting

 
 
Existing Subject Areas
Art/Literary
Business
Technology

 
 
 
TypeLanguage(s)
SourceEnglish
DestinationTagalog

 
 
 
ArticleLanguageCategoryStatsTitle
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