Personal Information | First (Given) Name: JOHANNES JOHN | Middle Name:
| Last (Family) Name: PANGANORON | Date Joined: 02/06/2017 | E-Mail Address: You must be Logged In To View! | Website: None Provided | Gender: Male | City: General Trias | State: Cavite | Country: Philippines | Zip: 4107 | Profile:
Current job: Operations Manager @ AIG Shared Services
Skills: - Excellent oral and written communication skills - Part-time story and script writer - Hosting - Lean six Sigma - Process Improvement - Time Management
Awards: - 2011 Employee of the Year - 2013 Supervisor of the Year
Business Travels - Olathe, Kansas (2007) - London, UK (2011) - Atlanta, GA (2013) - Chicago, IL (2015) - San Francisco, CA (2015) |
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Resume | Date Created: 02/06/2017 | Date Updated: 02/06/2017 | Text:
My name is Johannes John Panganoron.
I have 4 years of BPO leadership experience, and was promoted as Associate Manager on AIG Shared Services on December of 2014. I am managing 52 FTEs and 5 supervisors. Prior to being promoted to the ranks, I was named as Supervisor of the Year in 2013 and Model Employee of the Year in 2011. I have completed a Lean Six Sigma Green Belt course in 2012. I was able to travel to the US and UK for training and process improvement opportunities.
DBG Validation Process Training | Olathe, Kansas, USA | September 2007 UK Claims Document Management Training | London, UK | August – September 2011 Aerospace Insurance Knowledge Transfer | Atlanta, Georgia, USA | August 2013 Marine Insurance Process Improvement | Chicago, Illinois, USA | June 2016 Premium Audit Division Knowledge Transfer Training | San Francisco, California, USA | August 2015
Relevant Skills:
- People Management - Excellent oral and written communication skills - Proficient in the use of various MS Office Application (MS Excel) and basic computer applications - Excel skill level: 8 (knowledgeable in formulas, pivoting, condition, creation of tracker and reports) - Capacity Analysis - Staffing and Volume Management - Process Improvement - Hosting
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Existing Subject Areas | Art/Literary | Business | Technology |
Type | Language(s) | Source | English | Destination | Tagalog |
Article | Language | Category | Stats | Title | This member has not submitted any approved articles yet. |
Glossary | Languages | Subject | Stats | Description | This member has not submitted any approved glossaries yet. |
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